While before you ask me are they both the same or different? Let me first give you a short description of both of them before progressing.

“Augmented Reality (AR) is something that creates a connection between the virtual and real world. It brings on the element of the digital world to the real-time view.” 

Say for example the Google Lens. When you open Google lens and your camera scan the outside location and you would start witnessing signs over the places like say for example a cafe, a restaurant, a mall, etc when you see through the lens. However, in actual no, such signs would be there when you see through naked eyes. A similar example of AR is the popular game Pokemon Go.

Virtual Reality (VR) is a different experience. It cuts you out of the real world and takes you to a virtual environment where you feel the part of it. An example of it is Virtual Gaming which is popular these days. You wear a VR headset and then you are mentally and consciously completely into the digital world while being in the real one physically. 

To utilize the VR technology you not only need a VR headgear but also few VR application developments as well so that the app can act as a connection between the device and its controls.

Now, since you have got the idea about the two technologies we would now come to the core of our discussions here. That is how these two technologies can help in the MedTech domain especially for customer field service staff. Let’s get started with this:

Training     

Training is a very important part of any job. To make the new entrants understand the things in an easy to go away so that they can grasp it and retain for long you need interactive ways.

And what better then VR and AR to give them that real feel. For field customer service staff we can use VR effectively to create a virtual set up of on-site customer support where they can feel how it can be when they go to resolve the customer’s query. This also induces a practical based approach to training that would come in handy later on.

Remote Assistance And Monitoring  

 Probably one of the best benefits of AR/VR technology is that field executives can remotely monitor the products and can provide assistance to the user in case of the failure.

Say for example a user is experiencing some issues with the ECG machine than with an AR/VR powered app the user can connect with the field executive allowing the first-hand assessment of the issue remotely. Thus, the executive can resolve the issue (if possible) without visit only saving time for those where he has to go and the AR/VR interface is providing initial assessment only.

Guidance To The Users

Visual guidance is another benefit of the use of AR/VR for the field executives. Many times field executives have to reach the users that are based on remote locations. This can take time. And for users, this can be a problem until the executive comes and checks the device.

Here an AR/VR interface can bridge that gap as the executive can provide guidance to the user based on his assessment of the problem that can help in an instant or at least a quick solution to the problem.  

Analysis

Analysis of the data collected from the field movement is an important part of this domain. With an AR/VR technology executive, the companies can get a better and holistic understanding of the collected data.

“Say for example the picking of trends and patterns in the data which becomes simple and almost instant with AR/VR rather them being a hectic task with manual effort.” 

Efficiency And Ease Of Procedures

With enhanced training, quick customer/user support, and ease of data assessment one thing is for sure that the efficiency of the workforce is enhanced with the help of AR/VR. Not only these but the technology helps the field executives like the technician to get through the procedures and references on the go. 

Say for example a technician is repairing a device on the client’s site and he feels that to resolve the issue he needs a bit of reference from the standard manual. Now 9 out of 10 times getting access to that would not be possible if he is not carrying that manual. That’s where AR/VR changes the game.

With AR/VR support the technician gets a quick reference by accessing the manual or by going through the real-time animated solution for the issue he was looking to get the reference for on the go.

Happy Customers

 By helping the field executive in the face of efficiency enhancement and delivering quick support to the customers the two technologies help you build a happy customer base.

And once you are able to create that base of happy and satisfied customers then they not only act as the testimony of the quality of your service but also become a word of mouth promoters of your business.

Also Read, VR Apps Expectations vs Reality

The post 6 Ways AR /VR Can Improve MedTech Customer Field Service appeared first on AiiotTalk - Artificial Intelligence | Robotics | Technology.

This is all about Virtual Reality (VR), we know it’s virtual but it feels like real. Everything is possible in that world and we can live the dream. Virtual reality app can facilitate you while enjoying your contents on Virtual Reality headset.

“ The best thing about Virtual Reality technology is that you feel that you are actually present in a different place with other peoples. ”

Here I am going to reveal a few of the best Virtual Reality apps that are going to enhance your overall Virtual Reality experience so stick with me to know more about them. As there are a number of apps for virtual reality available on the internet hence selection of the best can be a pain in the neck but worry not, here I have compiled the best ones for you. So let’s start with our first one

1. Google Earth VR 

You talk about technology and Google is there to excel its competitors in the field. After the introduction of Virtual reality technology, people were excited about Google apps that will enhance our digital experience. With this Virtual Reality app, you feel like flying around the planets like an eagle. You are going to love this if you are fond of geographical studies.

This Virtual Reality app is highly enjoyable as well as good for education purpose. Since it is available for free of cost people scroll through it and zoom-in to gauge their favourite locations in a completely revolutionized way.

2. Littlstar 

Virtual reality gaming is no doubt really awesome but when it comes to watching video contents nothing can match the experience provided by Virtual Reality headsets. Littlstar has been designed for the lovers of video contents.

No need to spend your hard-earned money in visiting IMAX theatres, just sit back at your sofa and plug-into this virtual reality app and enjoy complete 360-degree videos at your place only. The point of view provided by  Littlstar is inevitable. From Netflix videos to educational contents, you can enjoy everything through Littlstar.

3. Aircar 

This virtual reality app has been designed mainly for those who love Virtual Reality gaming. You get one of the coolest experiences while using this app. There is a dense city and you get to drive a little hovercraft through it.

You can consider it as a flight game which is no doubt equivalent to science fiction. You can certainly enjoy the isolation through this app and feel the peace around you.

4. Tilt Brush

The first paid virtual reality app in our list which charges $19.9 and it is worth it. Those who love to design 3D art, this app is boon for them. It enhances the 3D art-making experience by a huge extent.

The power of Virtual Reality technology can be well understood while using this virtual reality app. Have you got some artistic idea? Do you want to create it? Tilt Brush is going to make your job extremely easy. It’s funny and you will enjoy the process on it.

“ Your imaginations actually restrict you to think of the applications of VR (Virtual Reality) ”

5. Kingspray Graffiti VR

Another paid Virtual Reality app, mainly designed for people who love street art reveals the power of Virtual reality technology. This app provides you with the experience to use virtual spray paint to draw your mark on digital walls.

Enjoy this app on your Virtual reality headset and create your mark on different digital walls like roadside walls, walls of car or train, inside a laboratory and so on. You feel like a gangsta while enjoying the digital painting experience in 360 degrees.

6. NextVR

This virtual reality app has been enriched with cable programming that enhances your virtual reality headset experience. NBA virtual reality gaming lovers are going to enjoy NBA gaming experience on their virtual reality headset through this app.

This app offers good content on standup comedy, musical performances, NBA gaming and so on. Enjoy the 360-degree experience on your virtual reality headset using this virtual reality app.

7. Anne Frank House VR

 This is a more specific virtual reality app which lets you experience the Anne Frank House tour in 360 degrees on your virtual headset. You must have heard about Anne Frank House tour that it appears like frozen in time, you get to experience that through this app.

Get beautifully rendered 3D scans on this app and get a chance to experience the power of virtual reality technology. Get to feel a ghostly quiet place and praise the gift of technology in the form of virtual reality.

8. Virtual Desktop

Experience computer navigation in virtual reality through this virtual reality app. It feels really cool when you experience complete desktop navigation in virtual reality.

Watch Netflix, play games, browse the web and even manage your spreadsheets through this app. This app is really powerful and you can even experience multi-monitor setup.

9. NYT VR

Virtual reality technology has gone entirely to a different level and this is very evident while you are using NYT VR; this virtual reality app lets you experience digital filmmaking experience in 360 degrees on a Virtual reality headset.

Since this app is new in the market, the content library is not vast but enough to satisfy your needs. When a viewer looks around, the image viewing experience is extremely seamless.

10. Allumette

This virtual reality app lets you enjoy the best virtual reality film experience on your virtual reality headset in 360 degrees. The characters will not speak but use different other forms (noises, emotive, etc) to express the emotions.

This app provides you with a charming and heartrending experience of the poem by Hans Christian Andersen. You are definitely going to enjoy this journey on Allumette.

So these were a few of the best VR apps that are certainly going to reveal the power of virtual reality technology to you and they will bring you closer to this technology.

Also, Read here AI and Robotics Automation

The post VR Apps To Enhance Your Overall Virtual Reality Experience appeared first on AiiotTalk - Artificial Intelligence | Robotics | Technology.